Second Sphere

Second Sphere Announcements, News and Community => Comments, Suggestions and Troubleshooting => Topic started by: Irisado on July 24, 2012, 09:56:24 AM

Title: The Mysterious Case of a Disappearing Account
Post by: Irisado on July 24, 2012, 09:56:24 AM
I registered a couple of days ago without any problems, made a post, and assumed that all was well.  I tried to log in today, only to be old my username didn't exist, and I've had to register all over again.  Could anyone shed any light on what happened?  I'm a bit confused to say the least.
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Masked Thespian on July 24, 2012, 09:58:00 AM
We've recently (I.e. yesterday) moved to a new server, and several posts made within the last day or two have disappeared.  I've notified the admin who moved us over and hopefully he can sort everything out.
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Irisado on July 24, 2012, 10:02:58 AM
I'm not worried about the missing posts, as I'd only made one.  That's probably more of an issue for members who've been here for a long time.  I just don't want my account to disappear again ;).

Anyway, thanks for looking into this :).
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Sorck on July 24, 2012, 07:13:07 PM
Sorry for the problems.

During our server move we transferred a copy of everything over to the new server before switching to using the new server. This therefore introduced a time delay of a day or so which accounted for that data being left behind.

The data should be moved back over to the forums in the next 24 hours. :)
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Irisado on July 24, 2012, 09:02:27 PM
If that results in my old account reappearing, feel free to delete it, as I've made much more use of this one than that one.
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Mabbz on July 27, 2012, 02:36:21 PM
Quote from: Sorck the Spork on July 24, 2012, 07:13:07 PM
Sorry for the problems.

During our server move we transferred a copy of everything over to the new server before switching to using the new server. This therefore introduced a time delay of a day or so which accounted for that data being left behind.

The data should be moved back over to the forums in the next 24 hours. :)
So... is it coming back or not? My posts haven't returned from that day, and it's been 3 days since you said 24 hours.
Title: Re: The Mysterious Case of a Disappearing Account
Post by: Sorck on July 27, 2012, 04:17:24 PM
Sorry, FT hasn't sorted them and I've not had much free time for the last few days.

The code to copy them over will need to be tested before I run it... And hopefully it won't break.  :-X

However it might take until tomorrow before I can perform the maintenance due to the London Olympic opening ceremony.